Business English Skills


In-class delivery

When: April 16 – July 2, 2024 — every Tuesday 18:30-21:00

Where: The American College of Greece (6 Gravias Street, 153 42, Aghia Paraskevi)

Language of Instruction: English
Audience: By registration only
Registration Deadline: April 15, 2024

Why can you trust the School of Graduate and Professional Education with your training?

Our Trainers are our greatest asset, and we are proud to have a highly-trained and experienced team eager to support you on your learning journey.

All of our Trainers:

  • are adult learning experts who teach and train only adults
  • are certified Business English Trainers
  • have been delivering instruction online since 2013
  • keep up to date with the latest developments in Business English training
  • are regularly observed by experienced academic managers
  • are committed to helping you achieve your goals


Business English Skills involves 10 topic-based workshops (25 hours of training in total) that focus on the core skills required to communicate with confidence in English in a variety of professional business situations. Each workshop is task-based and skills-based, allowing learners to practice important skills for the workplace.

This is our best-selling Business English course, and we have trained more than 450 professionals over the last 3 years from a wide range of industries, including pharma; aviation; banking; engineering and construction; the media and entertainment; energy; insurance; and telecommunications among many others.

Who is this course for?

Business English Skills is for professionals who wish to strengthen their business communication skills and become more confident in conducting business effectively in English in a variety of contexts.

Why Study Business English?

  • English has official or special status in at least 75 countries;
  • English has become the common language of the business community;
  • English is the official corporate language of many multinational companies;
  • 3/4 of the world’s mail is written in English;
  • It is difficult to climb the career ladder without very strong business English language skills
  • English proficiency is essential for mobility, affluence and innovation

Why Attend?

The course places a strong emphasis on the development of both oral and writing skills, as well as on the language required to complement those skills. The content is topic-based and actively involves the participants in relevant and engaging tasks, designed to provide practical and immediate application of the material studied. 

After taking this course, Trainees have shared that they feel more empowered to use Business English in their professional contexts because they have developed skills, improved fluency and built confidence.

Learning Outcomes

Upon completion of this course, participants will be better able to:

  • Communicate via email more effectively
  • Describe numbers and trends accurately
  • Actively participate in meetings
  • Structure effective reports
  • Express business views convincingly
  • Create a positive customer experience
  • Perform confidently in a job interview
  • Interpret and evaluate cultural differences so as to enhance communication
  • Build relationships by developing the language skills to socialize and network confidently
  • Deliver effective presentations using appropriate signposting language

Course Structure

1 Writing Effective Emails
2 Describing Numbers and Trends
3 Participating Meaningfully in Meetings
4 Writing Effective Reports
5 The Language of Influence
6 Enhancing Customer Experience
7 Job Interview Performance
8 Successful Networking and Cross-Cultural Communication
9 Delivering Dynamic Presentations
10 Guest Speaker

Certificate of Participation

In order to be awarded the Certificate of Participation from the Deree – School of Graduate and Professional Education, you will need to attend 70% of the course ​(7 sessions), and complete 7 of the 10 required online tasks.


The course runs for 10 consecutive weeks and consists of a 2.5-hour workshop per week (25 contact hours in total).

What our Alumni say

“Taking ‘Business English Skills’ on-line was not my first choice; I would prefer a face to face course, but given the circumstances, it was a very wise and safe choice.
I am very satisfied with my overall experience.  Both the organization and the trainer who delivered the course were very professional and well-organized.
We were able to access plenty of on-line material which will be available for almost a year! The online course offered a relaxing pace from the comfort of our own home. The online tools used (Blackboard, Zoom, etc..) worked smoothly and efficiently, with instant interaction with our trainer and the other participants.
I highly recommend ACG and ‘Business English Skills’ that I’ve attended.”

Constantinos Papadopoulos


“I have the honor of informing you that ‘Business English Skills’, which I attended last year, was excellent. Ms Lia Kalianos was an outstanding trainer. Her training method was magnificent, and everybody could understand her well. Next year, I will do my best to attend ‘Oral Business English’ as well.”

Naqibullah Hafizi
Embassy of Afghanistan, Greece

Course Fees

Regular single participant fee: €310
Members of the ACG community, Professional Education past participants and the unemployed: €280

*Companies who wish to register two or more employees may contact us at [email protected]

Meet our Dedicated Trainers

Lia Kalianos, DELTA MA CertIBET  PM2

Lia is a bilingual DELTA-qualified Business English Trainer in the School of Graduate and Professional Education at Deree-The American College of Greece.   She has been an adult educator for over 20 years and has valuable experience of designing and facilitating open group and in-company Business English and English for Specific Purposes training, both face-to-face and online.

Lia has a diploma in teaching English to adults (Cambridge DELTA) and is certified in International Business English Training (Trinity College London), Intercultural Training (International House London) and Project Management (PM2).

Lia spent 20 years abroad in the UK, France and Belgium. She has earned BA(Hons) and MA degrees from University College London (UCL), The University of London.

Dimitra Dimopoulou, MA

Dimitra is a bilingual certified Business English Trainer in the School of Graduate and Professional Education at Deree-The American College of Greece.

For 16 years, she has provided business English skills training, as well as taught English for Academic Purposes and General English in a wide range of professional and educational contexts, both face-to-face and blended.  Apart from training, she has extensive experience as an Oral Examiner for Michigan State University.

Dimitra holds certification in teaching English to adults (CELT) and Business English Training (International House).

Dimitra has lived in the USA, Greece and the UK.  She has earned BA and MA degrees (English) from The American College of Greece and The University of Sussex, UK.

Christina Karoumbali, MLitt

Christina is a bilingual certified Business English Trainer in the School of Graduate and Professional Education at Deree – The American College of Greece.

Christina has been teaching Business, General and Academic English to adults in a variety of professional and educational contexts for over 15 years, both face-to-face and blended.  She also teaches English for Academic Purposes and Greek Language and Culture at the American College of Greece and has been an Oral Examiner for various English Language Certification Examinations.

Having been involved in the publishing sector for more than 20 years, Christina has gained diverse experience in the international publishing industry. She has worked for Macmillan Publishers and is the co-owner, Marketing and Editorial Director of an established ESL (English as a Second Language) publishing company, specializing in printed and digital  education materials.

Christina is half Canadian and has lived in Canada, Greece and the UK. She is certified in Business English training (International House), and she has earned a BA degree (English) from The American College of Greece, a Postgraduate Diploma in Management (with a  specialism in Digital Marketing) from the University of Leicester, and an MLitt in Economics and International Relations from the University of Saint Andrews, Scotland.

For more information, please call 210 600 9800 ext. 1532, 1332 or email [email protected].

Business English Skills can be taken in conjunction with Oral Business English

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