Business English Skills


A 10-week Professional Education course with Lia Kalianos, DELTA MA CertIBET.
When: May 19 – July 21 2020, every Tuesday 18:00-20:30
Where: The American College of Greece Aghia Paraskevi Campus (6 Gravias Str., 153 42, Aghia Paraskevi)

Language of Instruction: English

Audience: By registration only


Business English Skills involves 10 topic-based workshops (25 hours of training in total) that focus on the core skills required to communicate with confidence in English in a variety of professional business situations. Each workshop is task-based and skills-based, allowing learners to practise important skills for the workplace.

This is our best-selling Business English course, and we have trained more than 370 professionals over the last 2 years from a wide range of industries, including pharma; aviation; banking; engineering and construction; the media and entertainment; energy; insurance; and telecommunications among many others.

Who is this for?

Business English Skills is for professionals who wish to strengthen their business communication skills and become more confident in conducting business effectively in English in a variety of contexts.

Why Study Business English?

  • English has official or special status in at least 75 countries;
  • English has become the common language of the business community; it is the official corporate language of many multinational companies;
  • 3/4 of the world’s mail is written in English;
  • 80% of the world’s electronically stored information is in English;
  • It is difficult to climb the career ladder without very strong business English language skills
  • English proficiency is essential for mobility, affluence and innovation;

Why Attend

The course places a strong emphasis on the development of both oral and writing skills, as well as on the language required to complement those skills. The content is topic-based and actively involves the participants in relevant and engaging tasks, designed to provide practical and immediate application of the material studied. 

After taking this course, Trainees have shared that they feel more empowered to use Business English in their professional contexts because they have developed skills, improved fluency and built confidence.

Learning Outcomes

Upon completion of this course, participants will be better able to:

  • Communicate via email more effectively
  • Describe numbers and trends accurately
  • Actively participate in meetings
  • Structure effective reports using clear and formal language
  • Express business views convincingly
  • Create a positive customer experience
  • Perform confidently in a job interview
  • Interpret and evaluate cultural differences so as to enhance communication
  • Build relationships by developing the language skills to socialize and network confidently
  • Deliver effective presentations using appropriate signposting language

Course Structure

Week 1               Writing Effective Emails
Week 2               Describing Numbers and Trends
Week 3               Participating Meaningfully in Meetings
Week 4               Writing Effective Reports
Week 5               The Language of Influence
Week 6               Enhancing Customer Experience
Week 7               Job Interview Performance
Week 8               Successful Networking and Cross-Cultural Communication
Week 9               Delivering Dynamic Presentations
Week 10             The Event 

Certificate of Participation

In order to be awarded the Certificate of Participation from the Deree – School of Graduate and Professional Education, participants need to attend 70% of the course ​(7 sessions), and complete 7 of the 10 required tasks.


The course runs for 10 consecutive weeks and consists of a 2.5-hour workshop per week (25 contact hours in total).

Course Fees

Regular single participant fee: €240
Members of the ACG community, Professional Education past participants, companies that register two or more employees and unemployed: €216

Meet our Trainers

Lia Kalianos, DELTA MA CertIBET

Lia is a bilingual DELTA-qualified Business English Trainer in the School of Graduate and Professional Education at Deree – The American College of Greece. She has valuable experience of designing and facilitating open group and in-company Business English and English for Specific Purposes Training courses, both face-to-face and blended. Lia also teaches English for Academic Purposes at Deree – The American College of Greece.

Lia has a diploma in teaching ​English to adults (Cambridge DELTA) and is certified in International Business English Training (Trinity College London) as well as Intercultural Training (International House London). She is currently Coordinator of the TESOL Greece Adult Learners Special Interest Group.

Lia has earned BA(Hons) and MA degrees from University College London (UCL), The University of London.

Dimitra Dimopoulou, MA

Dimitra is a bilingual certified Business English Trainer in the School of Graduate and Professional Education at Deree – The American College of Greece.

For 16 years, she has provided business English skills training, as well as taught English for Academic Purposes and General English in a wide range of professional and educational contexts, both face-to-face and blended. Apart from training, she has extensive experience as an Oral Examiner for Michigan State University.

Dimitra holds certification in teaching English to adults (CELT) and Business English Training (International House).

She has earned BA and MA degrees (English) from the American College of Greece and The University of Sussex, UK.

Christina Karoumbali, MA

Christina is a bilingual certified Business English Trainer in the School of Graduate and Professional Education at Deree – The American College of Greece.

Christina has been teaching Business, General and Academic English to adults in a variety of professional and educational contexts for over 15 years. She teaches English for Academic Purposes and Greek Language and Culture at the American College of Greece and has been an Oral Examiner for various English Language Certification Examinations.

Having been involved in the publishing sector for more than 20 years, Christina has gained diverse experience in the international publishing industry. She has worked for Macmillan Publishers and is the co-owner, marketing and editorial director of an established ESL (English as a Second Language) publishing company, specializing in printed and digital education materials.

She has earned a BA degree (English) from the American College of Greece, a Postgraduate Diploma in Management (with a specialism in Digital Marketing) from the University of Leicester, and an MA in Economics and International Relations from the University of Saint Andrews, Scotland.

For more information, please call 210 600 9800 ext. 1532, 1332 or email [email protected].

Business English Skills can be taken in conjunction with Oral Business English and English for Tourism.

Registration Form / Αίτηση Εγγραφής

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