Frequently asked questions

What happens to my playlists and digital certificates when I leave ACG?
You must download all of your data before leaving the institution. Unfortunately, when your ACG account is deactivated, you will no longer be able to utilize the LinkedIn Learning service. It is strongly suggested to immediately download certificates for completed courses.

If you would like to continue using LinkedIn Learning after you leave the institution, you can sign up for a consumer account by contacting the LinkedIn Learning customer services where your details may be migrated to a new account. For students who become inactive, LinkedIn Learning accounts will be updated within one month after the end of the course registration period.


Who can access LinkedIn Learning?

Current students, faculty, and staff may access LinkedIn Learning. If you do not have access and feel you should, please contact the IRM Helpdesk at +30 210 6009800 ext. 1356, use the IT Self Service or through email at [email protected].


Who should I contact if I can’t sign in?
Contact the IRM Helpdesk at +30 210 6009800 ext. 1356, use the IT Self Service or through email at [email protected]. Please put LinkedIn Learning in the subject line of your support call.


What are the minimum machine requirements for using LinkedIn Learning?

LinkedIn Learning provides documentation on system requirements.


What URL do I use to access LinkedIn Learning?
https://linkedin.acg.edu
For new users, once an account is activated, we would recommend the following short courses which include valuable information on how to use LinkedIn Learning:


I have connected the ACG Linkedin Learning account with my personal LinkedIn account. What URL do I use to access LinkedIn Learning?
You can use the normal LinkedIn page that you used before. LinkedIn Learning will appear as an additional feature.
For new users, once an account is activated, we would recommend the following short courses which include valuable information on how to use LinkedIn Learning:


Do I need to create a LinkedIn account?
No. You need only your ACG username and password to access the LinkedIn Learning courses.  It is strongly suggested that you create a LinkedIn account and link it to your LinkedIn Learning account to take advantage of the full system capabilities.


How do I link my personal LinkedIn profile to LinkedIn Learning?
For information on how to link your personal LinkedIn profile to LinkedIn Learning please use this how to guide.


Can I bookmark my current location in LinkedIn Learning?

Yes, via the bookmarks symbol next to each video title.


Can I access my training history?

Yes. You have access to several reports under the top menu, including recent activity, your video history, and your course history.


Can I obtain ‘Certificates of Completion’ for completed courses?
Yes. When you finish a course by watching every tutorial in the course, you can receive a certificate of completion. You may print the certificate, e-mail it, or embed your certificate in a blog post or web page including your LinkedIn profiles. These are the best ways to ensure the authenticity of the certificate.


Can I use LinkedIn Learning on mobile devices?
An app is available for iOS and Android devices which allows you to download courses suitable for offline learning.


How do I use the LinkedIn Learning app for my iOS device?
See https://mobile.linkedin.com/ for information on the LinkedIn Learning App.