Consumer Information

The American College of Greece’s Consumer Information Compliant with the Department of Education Regulations

This document serves as ACG’s consumer information compliant with the Department of Education’s regulations. The following consumer information can be found in this document:

  1. Accreditation Information
  2. Information on Academic Programs, Faculty and Facilities
  3. Ineligible Programs
  4. Standards for Satisfactory Academic Process
  5. Admissions Process/Criteria and Transfer Credit Policy
  6. Diversity Statistics and Completion/Graduation Rates
  7. Post-Graduate Placement in Employment, Types of Graduate and Professional Education in which the School’s Graduates Enroll and Job Placement Rates
  8. Completion/ Graduation and transfer-out rates for students receiving athletically related student aid and intercollegiate athletic program participation rates and financial support data
  9. Facilities/Services for Students with Disabilities
  10. Student Financial Aid Information
  11. Copyright infringement policies and sanctions (including computer use and file sharing)
  12. Drug and Alcohol Abuse
  13. Vaccination Policy
  14. Text Book Information
  15. Security Report- Missing Person Notification Policy
  16. Privacy of Student Records
1. Accreditation Information

The American College of Greece is regionally accredited by the New England Commission of Higher Education (NECHE) and its undergraduate degrees are validated by the Open University in United Kingdom.

2. Information on Academic Programs, Faculty and Facilities

Academic Programs (including faculty and facilities)

For information about the undergraduate programs offered at ACG, please visit our Academics pages, Undergraduate and Graduate.

Information on ACG’s faculty members can be found in our Faculty Directory.

Information on ACG’s facilities can be found through the following links:

Campus Map
Housing at ACG
Virtual Tour

3. Ineligible Programs

The U.S. Department of Education does not provide funding to students enrolled in:

Engineering and Science in Collaboration with Clarkson University (program information can be found here)

Undergraduate Minors Programs (Non-Degree Programs) (click on the links below for list of minor and non-degree programs)

Online courses or hybrid online/in class courses within programs.  Classes designated with “BL” (Blended Learning) or “OL” (Online). NOTE: A program with mandatory online or online/hybrid course(s) is ineligible for U.S. Direct Loans unless an equivalent in class version of the course is offered by the program.

MA in TESOL (program information can be found here)

Graduate Certificate and Diploma Programs (Non-Degree Programs) (program information can be found here)

Ineligible Programs with study components held in the United States of America or at non-Title IV schools abroad.

ALBA Graduate Business School programs
All programs offered through ALBA Graduate Business School are ineligible for US Federal Aid (click here for program information)

4. Standards for Satisfactory Academic Process

Title IV Satisfactory Academic Progress

Federal regulations (CFR 668.34) require institutions of higher education to establish, publish, and regularly apply standards of Satisfactory Academic Progress (SAP) for Federal Student Aid (Title IV) eligibility.

Information on Satisfactory Academic Progress can be found here.

5. Admissions Process/Criteria and Transfer Credit Policy

Admissions Process/Criteria

Admission Information for undergraduate students can be found under Undergraduate Admissions as well as pages 23-24 of the Undergraduate Catalog.

Admission Information for graduate students can be found under Graduate Admissions as well as pages 13-14 of the Graduate Catalog.

Information for undergraduate transfer students can be found the North American Enrollment page.

Information on transferring credits can be found in our catalog.

Students are classified according to the number of credit hours they have completed as follows:

0-29 Freshman
30-59 Sophomore
60-89 Junior
90 or more Senior

6. Diversity Statistics and Completion/Graduation Rates

The following chart shows the percentages of the countries of origin of undergraduate full-time students who were enrolled as of Fall 2020:

Fall 2020

Origin # of Students % of ACG
GREECE 2.996 89,5%
EUROPE 134 4,0%
USA 64 1,9%
AFRICA 55 1,6%
ASIA 91 2,7%
3.346 100%
Total International 350
Unique Countries & Regions 57
FTIC students (entering year) 2012 2013 2014
Total FTIC Cohort 96 134 72
Completed in 4 years 4% 4% 7%
Completed in 5 years 30% 38% 34%
Completed in 6 years 52% 55% 55%
7. Post-Graduate Placement in Employment, Types of Graduate and Professional Education in which the School’s Graduates Enroll and Job Placement Rates

Information on post-graduate placement can be found here. 

The American College of Greece does not administer any athletically related student aid nor have an ‘intercollegiate athletic program’ similar to US schools. For information on athletics at ACG please visit our Athletics page.

9. Facilities/Services for Students with Disabilities

Students must notify the Registrar’s office for any facilities needed due to physical disabilities.

Campus Facilities:

Health Care and Counseling
Counseling Centers
On Campus First Aid and Health Care

Academic Assistance:

Student Academic and Support Services

10. Student Financial Aid Information

This includes criteria and eligibility, cost of attendance, refund policy, requirements for withdrawal, Return of Title IV funds, Title IV financial aid, student loan information published by the US Department of Education, National Student Loan DataBase System (NSLDS), Entrance and Exit Counseling for student loan borrowers, default management plan, private education loan disclosures and code of conduct for education loans.

Financial Assistance Criteria and Eligibility

General financial aid requirements: awards are limited to students enrolled at least half-time, working toward a degree, are in good academic standing, which includes meeting and following ACG’s Satisfactory Academic Progress policy (SAP) and have not defaulted on previous education loans. Students must also maintain SAP in order to continue to receive financial assistance.

Information on Satisfactory Academic Progress can be found here.

For undergraduate students:

Federal and institutional student financial assistance programs available to students who enroll at The American College of Greece

The American College of Greece offers the following financial aid to those who qualify and are enrolled as degree seeking students: (Federal) Direct Loan Program and institutional scholarships based on merit. Individuals who have served on active duty may also use their GI Bill funds toward their studies at ACG.

The terms and conditions under which students receive Federal Direct Loans

Eligible students who are enrolled or enrolling at ACG may qualify to receive federal funds.

To receive the funds a student must:

  1. Complete an online Free Application for Federal Student Aid (FAFSA)
  2. If approved, complete the award letter provided to them by the federal financial aid office
  3. Complete a Master Promissory Note and complete entrance counseling, in order to receive Federal Direct Loans.

Students must submit a FAFSA, complete a Master Promissory Note and award letter each academic year.

Parents who are eligible, and wish to borrow Federal Direct Parent PLUS loans, must also complete an award letter, Master Promissory Note, and have a credit check approved by the Federal Direct Loan Program each academic year.

Generally students who are under 24 years of age are classified as “dependent students”, students who are 24 years of age and older are classified as “independent students”. See the chart below of how that may affects your award.

Federal Direct Loan options and procedures on how to apply for federal aid can be found on our Federal Direct Loans page.

Information related to the costs of attending The American College of Greece, including tuition, fees, books, and room and board:

For undergraduate students, the estimated cost of attendance can be found on our page here.

For graduate students, the estimated cost of attendance can be found on our page here.

Disbursement Schedule

Undergraduate students receive two disbursements: one in the beginning of the Fall Semester and one in the beginning of the Spring Semester. Students in the first year of their undergraduate program who are receiving U.S. Direct Loans for the first time can receive their first disbursement 30 days after the start of their undergraduate program at the earliest, as required by the U.S. Department of Education.

Graduate students receive three disbursements:  one in the beginning of the Fall Term, one in the beginning of the Winter Term and one in the beginning of the Spring Term.

Students must be in good academic standing, have paid or deferred their tuition fees, and be registered full-time or at least half-time in order to receive their loan payments

U.S. Direct Loan payments will be made in US dollars to the student’s ACG account, and will first pay any outstanding tuition fees. Any remaining amount after outstanding fees have been paid will be refunded to the student by the Business Office.

Information related to The American College of Greece’s refund policy and/or requirements for withdrawal from the college:

For undergraduate students:

Withdrawal information can be found on page 36 of ACG’s catalog.

Refund Policy can be found on page 19 of ACG’s catalog.

For graduate students:

Withdrawal information can be found on page 33 of ACG’s catalog.

Refund Policy can be found on page 19 of ACG’s catalog.

Graduation, Withdrawal, Leave of Absence or Dropping Below Half-Time

Once you have graduated, withdrawn, taken a leave of absence or are no longer enrolled at least half time, you will enter a 6-month grace period on your Federal Direct Subsidized and Unsubsidized Loans, during which time you are not required to make loan payments.

You must begin repayment at the end of your grace period. Your loan servicer will provide you with a loan repayment schedule that states when your first payment is due, the number and frequency of payments, and the amount of each payment.

If you withdraw from the university prior to completing more than 60% of a term, JCU will determine the amount of Title IV Federal Student Aid that you have earned, and what funds must be returned. The Title IV programs included are Direct Stafford Loans and Direct PLUS Loans. Download the complete Return to Title IV Policy.

Before you graduate or withdraw, you are required to complete the Exit Counseling. You may complete the Exit Counseling online.

Default Management Plan

The American College of Greece (ACG) firmly believes that student default rates are a measure of student success. Therefore, we have outlined the strategies that we use to help the recipients of US Federal Loans understand the responsibility of borrowing loans to fund their education. The default plan is set in place to ensure that students are aware of their repayment obligations during their studies, upon graduation and at the end of any grace periods. The purpose is to reduce, if not eliminate, the number of students who default on repayments to their loans. The American College of Greece is using the Sample Default Prevention and Management Plan provided by the Department of Education as a starting point since it contains activities, techniques, and tools to promote student and school success and reduce student loan defaults.

Download a copy of ACG’s Default Management Plan.

Student loan information published by the US Department of Education

The American College of Greece will provide any information published by the US Department of Education to students anytime requested, including the rights and responsibilities of students and schools under title IV, HEA loan programs. For more information on this please contact us.

National Student Loan Database System (NSLDS)

If you borrow a US Federal student loan at The American College of Greece the Federal Financial Aid Office will provide data to NSLDS and this data will be accessible to guarantee agencies, lenders and schools determined to be authorized users of the data system.

Entrance Counseling and Exit Counseling

Prior to the first disbursement, first-time borrowers (other than for Parent Plus loans) will be provided with comprehensive information on the terms and conditions of the loan and of the borrower’s responsibilities through entrance counseling. At ACG, all first time borrowers are notified about the entrance counseling requirement in their Financial Aid Package.

Exit counseling is also required upon withdrawal or completion of the degree if the student borrowed a US Federal student loan. Both the entrance and exit counseling can be completed online:

Code of Conduct for educational loans

The College’s code of conduct for US education loans is as follows:

In order to prohibit a conflict of interest with the responsibilities of an agent with respect to private education loans, all agents at the College with responsibility for US loans are prohibited from the following:

  • Revenue-sharing arrangements with any lender;
  • Receiving gifts from a lender, a guarantor, or a loan servicer;
  • Contracting arrangements providing financial benefit from any lender or affiliate of a lender; Directing borrowers to particular lenders* or refusing or delaying loan certifications;
  • Offers of funds for private loans;
  • Call center or financial aid office staffing assistance;
  • Advisory board compensation.

All agents with responsibility for US loans are reminded at least annually of the code.

There are a range of college policies and various terms and conditions that govern the use of IT services at ACG. These range from the basic code of conduct to the various IT security obligations. Detailed information can be found on our website.

The American College of Greece’s Student Code of Conduct sets forth the standards that govern student conduct. A copy of ACG’s Student Code of Conduct can be found on page 269 of ACG’s undergraduate catalog and page 43 of ACG’s graduate catalog.

Peer-to-Peer File Sharing Information

A copyright is a form of legal protection for creative works. Copyrights help to ensure that authors of creative works can control how those works are used and prevent others from capitalizing on, or using or distributing, the works without permission. The unauthorized distribution of copyrighted material such as songs, videos, games, textbooks, or other type of creative content, including through peer-to-peer file sharing, may subject students to serious criminal and civil penalties, so students and others need to understand what is and is not permissible when it comes to the downloading and distribution of creative materials.

Although using peer-to-peer file sharing technology in itself is not illegal, what you share and how you share it may violate the law. The laws that govern copyright are not specific to any one technology; you can violate the rights of a copyright holder using many different types of technology. Both uploading and downloading of copyrighted files can violate copyright law.

Federal Copyright Law

Federal copyright law establishes a wide range of civil and criminal penalties for copyright infringement. For those who download or upload large numbers of songs, civil damages could reach into the millions of dollars. The Recording Industry Association of America (RIAA) and the Motion Picture Association of America (MPAA) have pursued these monetary damages in lawsuits. Although to date criminal prosecutions of students for file sharing have been rare, potential civil and criminal penalties for peer-to peer activity include:

Statutory damages of up to $150,000 for each act of willful infringement (i.e., each song or movie illegally copied or distributed),

  • Lower damages for acts of unintentional infringement.
  • Pre-litigation settlements prior to filing lawsuits against students from $3,000 to $4,000 and up.
  • Jury verdicts against file sharers in the hundreds of thousands and even millions of dollars.
  • Reasonable attorney fees to the copyright owner at the court’s discretion.
  • Fines
  • Prison time.

Legal Resources

Information on legal resources for downloading copyrighted material and copyright law can be found here, provided by the RIAA.

12. Drug and Alcohol Abuse

Information on Alcohol and Drug Policy and Support Resources can be found on pages 271 and 273 of our undergraduate academic catalog.

13. Vaccination Policy

The American College of Greece does not have a vaccination policy.

14. Text Book Information

The American College of Greece provides all students with text books needed on the syllabus for the course. Information on textbooks can be found here.

15. Security Report - Missing Person Notification Policy

See copy of security report document here.

16. Privacy of Student Records

Student Records Policies / Family Educational Rights & Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) afford eligible students certain rights with respect to their education records. (An “eligible student” under FERPA is a student who is 18 years of age or older or who attends a postsecondary institution.) These rights include:

  1. The right to inspect and review the student’s education records within 45 days after the day The American College of Greece receives a request for access. A student should submit to the registrar, dean, head of the academic department, or other appropriate official, a written request that identifies the record(s) the student wishes to inspect. The school official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the school official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
  2. The right to request the amendment of the student’s education records that the student believes is inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA.

A student who wishes to ask the school to amend a record should write the school official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it should be changed.

If the school decides not to amend the record as requested, the school will notify the student in writing of the decision and the student’s right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

  1. The right to provide written consent before the college discloses personally identifiable information (PII) from the student’s education records, except to the extent that FERPA authorizes disclosure without consent.

The school discloses education records without a student’s prior written consent under the FERPA exception for disclosure to school officials with legitimate educational interests. A school official is a person employed by ACG in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the board of trustees; or a student serving on an official committee, such as a disciplinary or grievance committee. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for ACG.

Upon request, the school also discloses education records without consent to officials of another school in which a student seeks or intends to enroll.

  1. The right to file a complaint with the U.S. Department of Education concerning alleged failures by The American College of Greece to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:

Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202

The American College of Greece Standard Release

The American College of Greece may use my photograph and/or image in any publication or promotion of the College. The American College of Greece is authorized to disclose general directory information data about me for legitimate, non-commercial, College purposes.

Directory information, in compliance with §99.37 of the regulations, consists of the following items of information:

  • Academic program (degree, major, minor)
  • Dates of attendance, full-time / part-time status
  • Degrees, honors, and awards received
  • Email directory lookup
  • Local address* and ACG directory phone number
  • School or College
  • Listing in Commencement Program
  • Parent Information

FERPA permits the disclosure of PII from students’ education records, without consent of the student, if the disclosure meets certain conditions found in §99.31 of the FERPA regulations. Except for disclosures to school officials, disclosures related to some judicial orders or lawfully issued subpoenas, disclosures of directory information, and disclosures to the student, §99.32 of FERPA regulations requires the institution to record the disclosure. Eligible students have a right to inspect and review the record of disclosures. A postsecondary institution may disclose PII from the education records without obtaining prior written consent of the student:

  • To other school officials, including teachers, within ACG whom the school has determined to have legitimate educational interests. This includes contractors, consultants, volunteers, or other parties to whom the school has outsourced institutional services or functions, provided that the conditions listed in §99.31(a)(1)(i)(B)(1) – (a)(1)(i)(B)(2) are met. (§99.31(a)(1))
  • To officials of another school where the student seeks or intends to enroll, or where the student is already enrolled if the disclosure is for purposes related to the student’s enrollment or transfer, subject to the requirements of §99.34. (§99.31(a)(2))
  • To authorized representatives of the U. S. Comptroller General, the U. S. Attorney General, the U.S. Secretary of Education, or State and local educational authorities, such as a State postsecondary authority that is responsible for supervising the university’s State-supported education programs. Disclosures under this provision may be made, subject to the requirements of §99.35, in connection with an audit or evaluation of Federal- or State supported education programs, or for the enforcement of or compliance with Federal legal requirements that relate to those programs. These entities may make further disclosures of PII to outside entities that are designated by them as their authorized representatives to conduct any audit, evaluation, or enforcement or compliance activity on their behalf. (§§99.31(a)(3) and 99.35)
  • In connection with financial aid for which the student has applied or which the student has received, if the information is necessary to determine eligibility for the aid, determine the amount of the aid, determine the conditions of the aid, or enforce the terms and conditions of the aid. (§99.31(a)(4))
  • To organizations conducting studies for, or on behalf of, the school, in order to: (a) develop, validate, or administer predictive tests; (b) administer student aid programs; or (c) improve instruction. (§99.31(a)(6))
  • To accrediting organizations to carry out their accrediting functions. ((§99.31(a)(7))
  • To comply with a judicial order or lawfully issued subpoena. (§99.31(a)(9))
  • To appropriate officials in connection with a health or safety emergency, subject to §99.36. (§99.31(a)(10))
  • Information the school has designated as “directory information” under §99.37. (§99.31(a)(11))
  • To a victim of an alleged perpetrator of a crime of violence or a non-forcible sex offense, subject to the requirements of §99.39. The disclosure may only include the final results of the disciplinary proceeding with respect to that alleged crime or offense, regardless of the finding. (§99.31(a)(13))
  • To the general public, the final results of a disciplinary proceeding, subject to the requirements of §99.39, if the school determines the student is an alleged perpetrator of a crime of violence or non-forcible sex offense and the student has committed a violation of the school’s rules or policies with respect to the allegation made against him or her. (§99.31(a)(14))
  • To parents of a student regarding the student’s violation of any Federal, State, or local law, or of any rule or policy of the school, governing the use or possession of alcohol or a controlled substance if the school determines the student committed a disciplinary violation and the student is under the age of 21. (§99.31(a)(15))

For more information, please visit our Federal Direct Loans page or contact [email protected].