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MK 3159
Consumer Behaviour - Level 5
Consumer behaviour renders the outcome of external and internal to consumer influences; external influences: culture, demographics, reference groups, family, marketing activities; internal influences: perception, learning, memory, motives, personality, emotions, and attitudes. External and internal influences, define the way that consumers see themselves, their lifestyles, and their Behavorial outcomes: problem recognition, information search, alternatives evaluation and selection and outlet selection and purchase and finally post purchase processes.
Prerequisites: MK 2030 or CN 2201
UK Credits: 15
US Credits : 3/0/3
Syllabus: Download